The State Road and Tollway Authority (SRTA) has hit the pause button on a refresh of the Peach Pass website and mobile app.
According to a press release, the data migration that was going to limit access to customer accounts ahead of the Dec. 17 launch of the new mypeachpass.com and Peach Pass GO! Mobile app is being rescheduled.
“SRTA strives to deliver the best products and services for our customers and in this complex technology transition, we are giving more time to our customers to prepare,” the news release said.
Peach Pass customers were previously advised that access to their accounts would not be available between Dec. 12-16 ahead of the launch.
“We appreciate that so many customers have already taken the opportunity to review and update their account information in anticipation of the data migration,” the release continued. “We encourage customers who have not yet done so to use this additional time to make updates to their accounts.”
Peach Pass customers can continue to access the current mypeachpass.com website, Peach Pass GO! 2.0 mobile app and Peach Pass Plus Parking at Hartsfield Jackson Atlanta International Airport’s West Deck. Customer service center representatives remain available to provide assistance.
Once the new system is launched Peach Pass customers can expect an upgraded experience making it easier to manage accounts, access pertinent information, and find quicker answers to frequently asked questions.
Customers are encouraged to log into their account and make sure their contact information is up to date. For more information about what’s coming, and to learn more about the new Peach Pass Verify Mobile App available now, visit www.PeachPass.com.
